Shipping policy

TURNAROUND TIME

ALL WIG ORDERS REQUIRE A 1-5 WORKING DAY

TURNAROUND TIME BEFORE DELIVERY TAKES PLACE.

THIS ALLOWS US TO MAINTAIN OUR SIGNATURE QUALITY AND ATTENTION TO DETAIL.

KINDLY PLAN AHEAD WHEN PLACING YOUR ORDER, RUSHED ORDERS ARE NOT ACCEPTED UNDER ANY CIRCUMSTANCES.

RUSHED ORDERS WILL INCUR AN ADDITIONAL FEE AT CHECKOUT.

WE MAKE USE OF THE COURIER GUY, WHICH OFFERS OVERNIGHT DELIVERY AT A FLAT RATE OF R180 (NATIONWIDE).

ONCE YOUR ORDER IS COMPLETE AND PAYMENT IS CONFIRMED, YOU'LL RECEIVE A TRACKING NUMBER AND EXPECTED DELIVERY DATE.

NO LAST-MINUTE ORDERS

OUT OF RESPECT FOR OUR SCHEDULE AND OTHER CLIENTS, SAME-DAY ORDERS WILL NOT BE ACCOMMODATED UNLESS OUR WORKFLOW ALLOWS FOR IT.

PLEASE AVOID REQUESTING URGENT TURNAROUNDS, AS OUR PRIORITY IS QUALITY OVER SPEED.

PAYMENTS & CONFIRMATION

ORDERS ARE ONLY CONFIRMED ONCE PAYMENT HAS BEEN RECEIVED. NO WORK WILL BEGIN WITHOUT A DEPOSIT OR FULL PAYMENT.